Welcome to Flowers South Wimbledon. These terms and conditions apply to all customers placing orders for flower delivery through our online platform in South Wimbledon and the surrounding areas. By placing an order, you agree to be bound by the terms and conditions set out below. Please read them carefully before placing your order.
Our website allows you to browse and select from a wide range of floral arrangements for delivery across South Wimbledon and nearby neighbourhoods. To place an order for online flower delivery:
You will receive an order confirmation on screen and via your provided contact details. This confirmation serves as acknowledgment of your order, but does not constitute acceptance by us. Our acceptance will take place once we dispatch the flowers for delivery.
All flower arrangements and products are subject to availability. While we strive to maintain the range displayed online, seasonal and local factors may occasionally affect stock. If a particular flower or item is unavailable, we reserve the right to substitute components with similar items equal or greater in value, maintaining the overall style and quality of your chosen arrangement.
Our online flower delivery service operates throughout South Wimbledon and neighbouring areas. Delivery timescales will be indicated at the time of order; however, same-day or specific time slot deliveries may not always be available. It is the customer’s responsibility to provide accurate delivery details. We cannot accept liability for failed deliveries where incorrect information is supplied.
In the event the recipient is not available at the time of delivery, our courier will endeavour to leave the flowers in a secure location or with a neighbour, where possible. A delivery note will be left for the recipient with instructions for collection or re-delivery if required. Additional charges may apply for re-delivery as a result of customer error.
Full payment must be made at the time of placing your order. We accept the payment methods listed on our website, which may include debit cards, credit cards, and other secure online payment options. All prices are inclusive of VAT where applicable. Your payment details will be processed securely and confidentially. Orders will not be processed or dispatched until payment confirmation is received.
We reserve the right to cancel any order if fraudulent activity is suspected or if payment cannot be verified. In such cases, any payments made will be refunded in full, usually to the original payment method.
You have the right to cancel or amend your order for flower delivery in South Wimbledon, provided we receive your request before the arrangement has been prepared or dispatched. Due to the perishable nature of flowers, cancellations or changes after preparation or dispatch may not be possible and may incur charges up to the full order value. To request a cancellation or change, please contact us as soon as possible following your order.
If you cancel and your order has not yet been processed, a full refund will be issued by the same payment method used at purchase. If the order is already being prepared or out for delivery, refunds may be partial or unavailable, depending on the stage of fulfilment and the perishability of the items involved.
Our team is committed to delivering fresh, high-quality floral arrangements for every online flower delivery in South Wimbledon. Upon receipt, please inspect the arrangement carefully. If you are not fully satisfied due to a quality issue or product damage, please notify us within 24 hours of delivery. We may request photographic evidence to assist in resolving your concern.
Due to the perishable nature of flowers, returns are generally not possible. However, in the event of non-conformance with your order, damaged goods, or quality concerns, we will offer an appropriate resolution, which may include a replacement, partial refund, or full refund, at our discretion.
We take great care to ensure that orders are prepared and delivered as described and on time. However, our liability for any claim arising from an order, whether in contract, negligence, or otherwise, is limited to the price paid for the product in question.
Flowers South Wimbledon shall not be liable for any indirect or consequential loss, expense, or damage (including loss of profits, business, goodwill, or reputation) arising out of or relating to your use of our online flower delivery service in South Wimbledon. We shall not be liable for any delay or failure in performance resulting from events outside our reasonable control, including but not limited to adverse weather, natural disasters, or transportation disruptions.
Customers are responsible for providing accurate and complete information for delivery, including recipient details and address. Please ensure someone will be available to receive the flowers or that delivery instructions are specified if this is not possible. We cannot be held responsible for failed deliveries, delays, or product deterioration resulting from incorrect information or the absence of the recipient.
You may provide a personal message or special instructions with your order. We will endeavour to accommodate reasonable requests, but we cannot guarantee the implementation of special instructions for online flower deliveries in South Wimbledon, particularly if these involve specific delivery timings or unorthodox delivery arrangements.
Messages containing inappropriate, offensive, or illegal content will not be accepted and may result in cancellation of the order without refund.
Flowers South Wimbledon respects your privacy and handles all personal data in accordance with applicable data protection laws. Information collected during the order process will be used solely for the fulfilment of your order and for communication related to your purchase. We will not share your data with third parties except to the extent necessary for order fulfilment or where required by law. For more details, consult our separate privacy policy.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take immediate effect upon publication on our website. Your continued use of our online flower delivery services in South Wimbledon and the surrounding areas after any amendment constitutes your acceptance of the updated Terms & Conditions.
These Terms and Conditions and any disputes relating to them or the provision of our services shall be governed by and construed in accordance with the laws of England and Wales. By using our website and services, you agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Should any provision of these Terms and Conditions be found invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect. No waiver of any right or remedy under these Terms shall be effective unless in writing and signed by our authorised representative.
These Terms & Conditions apply to all sales and online flower deliveries by Flowers South Wimbledon to customers in South Wimbledon and the surrounding areas, ensuring transparency and clarity for every transaction. By placing an order with us, you acknowledge your understanding and acceptance of these Terms and Conditions as they apply at the time of your order.
If you have any queries or require clarification regarding these Terms, please feel free to contact our customer support team via the channels indicated on our website. Thank you for choosing Flowers South Wimbledon for your online flower delivery needs in South Wimbledon and beyond.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in South Wimbledon, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near South Wimbledon.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
